SUMMARY OF MYPROTECTO SERVICE
Furthermore, in a dedicated section of the website, it is necessary to provide customers with a summary of the main information about the service offered:
- The main features of the services
- The company’s identification details, including telephone number and email address (customercare@protecto.digital)
- The price of the services
- The payment methods
- The duration of the contract
- The conditions and terms of withdrawal
In any case, the user must be required to view, scroll through, and accept the terms and conditions before being able to create their profile and access the services, and must have the possibility to save and print the terms as well as to send them to their email address;
Furthermore, it is advisable to provide for a double acceptance for each individual unfair clause (that is, all those indicated at the end of the general terms and conditions).
Once the terms have been accepted and, therefore, the contract concluded, it is necessary to send an email to the customer confirming the conclusion of the contract and containing a summary of the information relating to the essential characteristics of the service and a detailed indication of the price, payment methods, withdrawal rights, delivery costs, and applicable taxes, to which the general terms and conditions and the Withdrawal Form must be attached.